Terms & Conditions

Health Declaration, PAR-Q & Liability Disclaimer

The information provided on this website is for general information purposes only and does not constitute medical advice. Pilates sessions offered by On The Mat Fitness Ltd are designed to support general fitness, strength, mobility and wellbeing.

All clients are required to complete a PAR-Q (Physical Activity Readiness Questionnaire) prior to participating in their first session. Sessions will not take place until this form has been completed in full.

Clients are responsible for providing accurate, complete and honest information regarding their health, medical history and physical condition. This includes, but is not limited to, existing or previous injuries, medical conditions, pregnancy, postnatal status, recent surgery, or any other factor that may affect their ability to exercise safely.

Clients must notify On The Mat Fitness Ltd of any changes to their health or physical condition immediately and prior to each session. This responsibility continues throughout the duration of their participation.

Failure to disclose relevant information or changes in health may increase the risk of injury. On The Mat Fitness Ltd shall not be liable for any injury, loss or damage arising where such information has not been disclosed or has been misrepresented.

Clients are advised to seek medical advice from a GP, physiotherapist, midwife or other qualified healthcare professional before commencing Pilates if they have any concerns about their health or fitness to participate.

Nothing in this disclaimer seeks to exclude or limit liability for death or personal injury caused by negligence, or for any other liability which cannot be excluded or limited under applicable law.

All participation in Pilates sessions is undertaken at the client’s own risk.

PAR - Q FORM

Cancellation, Rescheduling& Late Notice Policy

This policy applies to all sessions booked with On The Mat Fitness Ltd.

A minimum of 24 hours’ notice is required to cancel or reschedule any booked session.

Cancellations or rescheduling requests made with less than 24 hours’ notice, or failure to attend a scheduled session (no-shows), will result in 100% of the session fee being charged. This includes sessions purchased as part of a block or package.

All rescheduled appointments must be arranged via the website and are managed by the studio owner, Jessica Rampling, subject to availability.

Exceptional Circumstances

On The Mat Fitness Ltd understands that unforeseen situations may occur. At the company’s discretion, a reschedule may be offered in cases of genuine emergency or circumstances beyond the client’s reasonable control, including sudden illness, family emergencies, or acts of God (such as severe weather or other unavoidable events).

Any exception to this policy is not guaranteed and will be considered on a case-by-case basis.

Agreement to Policy

By booking a session with On The Mat Fitness Ltd, you confirm that you have read, understood, and agree to this policy.